WHAT DO YOU
NEED HELP WITH?
Start with the topic below. If it does not answer your question, contact us and include your order number if you have one.
PHOTO & CUT-OUT
Photo quality, background removal and correcting the outline.
VIEW GUIDE →02SIZES & PRICING
Dimensions, back options, add-ons and free delivery.
COMPARE SIZES →03DELIVERY & TRACKING
Production, Singapore delivery and tracking updates.
DELIVERY HELP →04REMAKES & ISSUES
Send the order number and photos of an incorrect, damaged or defective custom product.
CONTACT SUPPORT →05CONTACT SUPPORT
Get help before ordering or with an existing order.
CONTACT US →06UPLOADS & PRIVACY
Photo rights, prohibited material and image handling.
READ POLICY →COMMON
QUESTIONS.
Do I need an account to create?+
No. You can upload, preview and check out as a guest.
Can I edit the automatic cut-out?+
Yes. Use erase, restore, undo, zoom and pan before approving the design.
Is Singapore delivery really free?+
Yes. There is no minimum order value. Your made-to-order PLOSHI normally arrives in 10–14 working days from the order date.
Can I change a custom order?+
Contact us immediately. Changes may no longer be possible after production begins.